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Service Centre Managers

Job in Chongqing - China
Full Time position
Listed on 2019-11-28
Salary 10000 USD Yearly USD 10000 YEAR
Job specializations:
  • Customer Service
    Retail Customer Service
  • Sales
    Retail Sales, Commission Sales, Telemarketing Sales
Job Description & How to Apply Below
- Perform fee collection and sales related tasks
-Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Ad to and manage the approved budget
- Maintain an orderly workflow according to priorities
Position Requirements
Bachelor,   3 to 4 Years work experience
- Proven working experience as a customer service manager, retail manager or assistant manager
-Experience in providing customer service support
-Excellent knowledge of management methods and techniques
-Proficiency in English/ Chinese
- Working knowledge of customer service software, databases and tools
- Awareness of industry’s latest technology trends and applications
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
Required Language Skills:
  • Chinese - Good
  • English - Good
Additional Information / Benefits
Chongqing, China is an extremely nice city to live in. The places are clean, orderly and has a good performing arts environment.
In addition, the students are serious and respectful to their instructors.

This makes teaching students a fruitful and worthy experience!
Living Expenses are low and the city is safe and easy to get around.
People t are friendly and polite.

We are looking at immediate vacancies for the positions
Questions to answer on applying for this job
  • do you have experience dealing with children?
Contact Information
Contact Name: the Ballet and Music Company
Contact Phone: +65 93667575
Preferred method of contact: Email with CV via Application Box below.
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