General Manager, Dessert Bakery
Listed on 2026-05-29
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Management
Operations Manager, Program / Project Manager, General Management
General Manager - Crumbl Cookies
Are you a results-driven leader with a passion for building high-performing teams and delivering exceptional customer service? Crumbl Cookies, the nation’s fastest-growing cookie company, is looking for a talented General Manager. Our bakeries operate Monday-Saturday, with Sundays always off. Join us in creating memorable dessert experiences with our rotating weekly flavors, open-concept kitchens, and famous pink box!
OverviewAs aGeneral Manager, you’ll oversee one of our bakery locations, responsible for staffing, scheduling, production, inventory management, and customer service. You will lead a team of 15-35, ensuring operational excellence, financial performance, and exceptional customer experiences.
Why You Should Apply- Sundays Off:
Guaranteed day of rest. - Performance-Based Bonuses:
Achievable, results-oriented incentives. - Leadership Autonomy:
Make decisions, build, and train your team. - Professional Growth:
Develop leadership, customer service, and business management skills. - Comprehensive Benefits:
Including health, dental, vision insurance, and paid time off. - Dynamic Work Environment:
Weekly rotating menu and fast-paced atmosphere.
Oversee staffing, inventory, scheduling, and front-of-house operations.
Hire, train, and lead a service-driven team.
Control labor costs, manage inventory, and achieve financial targets.
Ensure outstanding guest experiences, exceeding satisfaction metrics.
Implement marketing and operational strategies to drive sales.
Maintain high standards of food safety, cleanliness, and quality.
Lead with integrity, promoting a culture of responsibility.
- 1-3 years of management experience in food and beverage, quick-service restaurants, or bakery settings.
- Proven ability to hire, train, and develop talent.
- Strong financial management skills with a results-oriented mindset.
- Hands-on leadership with strong communication and organizational abilities.
- Serve Safe Ohio Manager Level II certification (or ability to obtain).
- Familiarity with scheduling, inventory, and POS systems like WhenIWork, Workstream, and Slack is a plus.
- Competitive salary with performance-based bonuses
- Paid certifications and ongoing training
- Health, vision, and dental insurance
- Paid vacation time and technology reimbursement
- Sundays off and one additional day off mid-week
- Shortened hours on major holidays
Join Our Team!
If you are a dynamic, results-oriented leader, apply today to become a part of the Crumbl family and help lead our team to success.At Crumbl Cookies, we're more than just cookies—we’re an experience. As the nation's fastest-growing cookie brand, we've redefined what it means to indulge in a sweet treat. With our unique rotating flavors, you’ll find something new to love every week. Our open-concept kitchens invite you to see the magic behind each batch, while our iconic pink box adds a touch of joy to every purchase.
Crumbl is where passion meets flavor, and we're looking for dedicated individuals to be part of this exciting journey. Join us and be a part of something special!
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