Food & Beverage Manager

Glenview Golf Course
10965 Springfield Pike
Cincinnati, OH 45246, USA

The Food & Beverage Manager will inspire and demonstrate the inclusive and stylized culture that allows the team to consistently exceed member and guest experiences through an outstanding food and beverage operation. The Manager needs to be communicative, organized, and personable. They are a true professional who can impart detailed knowledge of our menus, wines, and cocktail lists with staff and guests alike.

They are meticulous when it comes to pre-shift preparation and meetings, dining room and bar setup, and atmosphere. They are obsessive about cleanliness. They will do anything for a member or co-worker and they take pride in delivering a world-class occasion each and every day.

The Food and Beverage Manager must have the ability to wear multiple hats on a daily basis for smooth day to day operations, all the way from helping out with all food and beverage related duties to staffing/hiring/training of the employees.

Compensation: Base pay of $37,500 plus gratuity coming to a possible total of $50,000

What You Do:

Supports strategy to meet/exceed annual department revenues of $1MM+

Drives cohesion and efficiencies through each outlet, which includes: the Snack Shack, beverage carts, and banquets & catering

Leads in the creation and execution of high-quality banquet and catering events and services up to 150 attendees

Develops relationships with the members to personalize and anticipate service needs

Leads and coaches all supervisors, culinary team, food service associates and bartenders

Maintains positive working relationships with vendors and third-party contractors

Develops schedules that meet the demands of the clientele and within the budgeted labor expenses

Assists in the completion of all month end inventories to include the kitchen, bars and supplies

Assists with budget development, cost analysis, and financial reporting

Assists in the marketing of all resort dining and events, both internal and external

Manages front-line associates including supervisors, food servers and bartenders

Promotes and implements all Troon food and beverage standards, procedures and policies

Assists and leads interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, communicates opportunities, praise, progressive performance documentations of all managers, food servers and bartenders; addressing complaints and resolving issues

Manages department members that may include, but is not limited to: food server, lead bartender, food servers, bartenders and any other food service personnel

Conducts effective orientation and training to each associate and develops ongoing training programs and tests for comprehension

Monitors business volume forecast and plans accordingly in areas of labor, productivity, costs and other expenses

Incorporates safe work practices in job performance

Regular and reliable attendance

Performs other duties as required

Education/

Experience:

Field related education or one or more years of related experience and/or training; or equivalent combination of education and experience

Country Club Management experience

Hospitality experience

Physical Demands:

Frequently stands, sits, walks, tastes, smells, talks, hears, uses hands, and reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Occasionally lifts up to 50 pounds.

Certifications:

Food Safety and Applicable Sanitation Training, Alcohol Awareness Training

Job Knowledge, Skill, and Ability

Required:

Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)

Must meet state age requirements for handling alcoholic beverages

Working knowledge of wine, spirits and regional cuisines

Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates

Strong problem analysis and problem resolution skills

Strong multi-tasking, organizational and time management skills to ensure a quick response to member and guest needs.

High level of active listening skills and strong member/guest service skills which includes the ability to resolve issues/complaints with tact and diplomacy

Strong written and verbal communication skills

Strong leadership and people management skills

Professional and courteous demeanor

Ability to create high performance teams and to be an effective team player

Demonstrate a consistent commitment to company values

Perform with a focus on individual and team advancement

Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, Outlook

Ability to maintain effective financial accountability to the company and to the ownership

Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back office systems of a hospitality/food…