Clinical Consultant

Locations

USPS - Cincinnati, OH-1 1591 Dalton Ave Room W-315 Cincinnati, OH 45214, USA

• Hybrid
• Team Member
• Full-Time
• Requisition #: CLINI
  002502

Who We Are

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well‑being of those we serve, through balanced treatment of the mind and body.

When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others – and it shows. From entry‑level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

Why join our team at Lucet?

We are a team of collaborative and hard‑working professionals working to improve behavioral health outcomes in a fast‑paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply!

We are looking for top‑tier skills and experience in our remote‑work environment and that’s because we offer top‑tier compensation and benefits, which include:

• Annual compensation between $68,000 - $78,000 PLUS a quarterly performance‑based, discretionary incentive. Compensation is dependent on non‑discriminatory factors including but not limited to an applicant's skills, education / degrees, certifications, prior experience, market data, and other relevant factors.
• Full Health Benefits – Medical, Dental, and Vision
• 401(k) with competitive employer match
• Company paid parental leave, wellbeing incentives, and life and disability insurance
• Professional development opportunities and tuition reimbursement
• Paid time off including paid time off for volunteering
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

What You Will Do – Essential Functions

This position will be dedicated to the USPS EAP Program. The USPS Clinical Consultant will provide comprehensive EAP services, including short‑term counseling/problem solving, educational and training activities, referral, monitoring, behavioral health consultation, critical incident response and follow‑up. The USPS Clinical Consultant is responsible for providing services in‑person, telephonically or via video and must be able to call on their clinical training and experience to respond professionally to a wide range of presenting concerns, including high‑risk or emergent situations that may arise or present with little advance notice.

Please note the position is hybrid and requires local travel and in‑office time. The USPS office location is in Cincinnati, Ohio.

• Direct Counseling & Clinical Support
  • Deliver individual counseling and coaching through in‑person, phone, and video sessions for diverse employee concerns.
  • Handle high‑acuity, crisis, and critical‑incident situations using sound clinical judgment in real time.
• Provide telephonic triage, consultation, and referrals for routine to complex cases via the Service Center.
• Offer consultation, training, and assistance to USPS and union leadership.

• Actively promote EAP services and deliver psychological first aid during workforce‑impacting events.
• Participate in rotational or overflow call coverage to ensure continuous service and meet contractual requirements.

Who You Are

• Required Qualifications
• Demonstrated capability to complete accurate bio‑psychosocial assessments, including risk and substance abuse assessments.
• Specialized experience and/or training in phone and video counseling.
• Counselors will be knowledgeable about federal and state laws governing privacy, confidentiality, duty to warn, and child and elder abuse reporting requirements.
• The Clinical Consultant will be bound by the laws of confidentiality and will discuss no specific clinical information with the referring supervisor unless the client has signed an authorization to use and disclose form authorizing the…