Quality Assurance Specialist

Claremore - Main, 300 W Patti Page Blvd, Claremore, Oklahoma, United States of America

Posted Monday, May 18, 2026 at 6:00 AM

Someone responsible for clerical duties and general operations functions within the Quality Assurance department to maintain quality control among various RCB Bank departments.

• You have demonstrated interpersonal skills.
• You have sound communications skills.
• You can work with minimal direction while maintaining focus and productivity.

• Review output from multiple systems to the documents submitted by branch personnel and various departments throughout the bank. This includes but is not limited to New Accounts, Image Processing, Account Services maintenance, Call Center and setup maintenance, ATM setup and maintenance, online banking setup and maintenance.
• Give input for best practices as it relates to current data input procedures, or the documents used for data input.
• Log and verify multiple policy violations with complete accuracy.

• High school diploma or GED
• Strong MS Excel, Word, and Outlook skills

• Previous banking experience

A fun, challenging work environment with an emphasis on family, community, and technology. RCB Bank is also committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs that help you achieve the best fit for your family’s needs, including the following (subject to eligibility):

• Medical Plan
• Prescription Drug Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Vacation and PTO
• 401(k)
• ESOP

Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:

This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day.

The individual responsible for this role must be able to perform job functions with indirect supervision and work effectively as a member of a team and independently. The individual must be capable of working harmoniously with diverse personalities of co‑workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.