Workflow Administrator

Overview

The Workflow Administrator I will be interacting primarily with internal business partners making sure that all daily tasks are completed by the department’s service standards previously agreed upon. This is a full-time position in a fast-paced and growing environment. Ideal candidate is a self-starter who is flexible, adaptable and maintains workflow. Maintains a solid understanding of AmTrust’s mission, vision, and values.

Upholds the standards of the AmTrust organization.

This position will be hybrid out of our Cleveland, OH office.

• Perform a wide variety of administrative and staff support services.
• Monitor and receive documentation from three sources:
  Email, Fax, Paper Mail
• Perform high volume data entry functions.
• Ensure all tasks are completed timely, accurately and meets the department’s service standards.
• Performs other functionally related duties as assigned.
• May be required to work overtime as assigned.

The expected salary range for this role is $13.00-$19.75/HR.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

Required:

• High School Diploma
• Experience conducting high volume of data entry
• Experience working independently or collaboratively as part of a team with minimal supervision.
• Strong multi-tasking skills
• Experience solving on the job problems
• Excellent written and verbal communication skills
• Experience utilizing interpersonal and teamwork skills

Preferred:

• 2 years’ office experience preferred

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include:
Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.