Field Service Engineer

Job Description

Join our dynamic team in field service where you will be responsible for the installation, troubleshooting, and maintenance of new or modified equipment at customer facilities. This role requires extensive travel and offers an opportunity to work on a wide range of technical equipment, providing vital on-site technical assistance and ensuring customer satisfaction.

Responsibilities

+ Install and service new or modified equipment at customer locations.

+ Review performance reports and documentation from customers and field representatives.

+ Inspect malfunctioning or damaged products and coordinate problem resolution with engineering and customer service teams.

+ Provide on-site technical assistance to troubleshoot and repair equipment.

+ Troubleshoot and/or program PLCs, including Siemens, ABB, and Fanuc systems.

+ Maintain detailed records of performance reports.

+ Analyze reports of technical problems to identify trends and recommend modifications for future designs, production, service, and maintenance.

+ Develop service handbooks and bulletins based on field investigations and engineering changes.

+ Act as a communication link between the customer and the company.

+ Travel up to 75% of the time to various customer sites.

Essential Skills

+ Minimum of 2 years of field service experience.

+ Strong electrical experience and ability to read blueprints.

+ Knowledge of electrical wiring and conduit.

+ Understanding of sensors and operating mechanisms.

Additional

Skills & Qualifications

+ Associate's or Bachelor's degree in Engineering is a plus.

+

Experience with conveyers and hydraulics.

+ Proficiency in PLC and HMI programming and troubleshooting.

Work Environment

Work in a very large, clean manufacturing space attached to a multi-story office building. When not traveling, time will be spent troubleshooting equipment. Expect a work schedule of 10-12 hour days with overtime paid at time and a half. Travel will occur 2-3 weeks per month, with trips lasting from 3 days to up to 2 weeks. Candidates will travel throughout the U.S., and occasionally to Mexico and Canada.

The role may require working some holidays, such as Thanksgiving and the 4th of July. Benefits include paid time off, paid holidays, overtime pay, tuition reimbursement, an onsite clinic with free medication for employees and their families, a 401k plan, an onsite gym, and a $150 steel toe reimbursement.

Job Type & Location

This is a Contract to Hire position based out of Cleveland, OH.

Pay and Benefits

The pay range for this position is $35.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision  - Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available  - Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability  - Health Spending Account (HSA)  - Transportation benefits  - Employee Assistance Program  - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cleveland,OH.

Final date to receive applications

This position is anticipated to close on Jun 15, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccom for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating…