Director, Data Analytics; Quality and Info Analytics

Director, Data Analytics;
Quality and Info Analytics

4500 Euclid Ave, Cleveland, OH 44103, USA

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

The Director of Data Integration & Analytics provides operational oversight for enterprise data, analytics, and evaluation across The Centers’ multi-service platform. Under the direction of the Vice President of Quality and Data Integration, this role collaborates with key stakeholders to support a unified data environment and advance the organization’s analytic maturity. The Director leads a team of data analysts and specialists and fosters data-informed decision-making by developing, optimizing, and operationalizing best practices for data collection, analysis, and dissemination through structured reports and dashboards that support organizational priorities, value-based outcomes, and community impact.

As a key member of the data and quality leadership team, the Director collaborates with the Director of Quality Improvement and other leaders to support organizational priorities related to quality and process improvement, program evaluation, program fidelity, accreditation reporting requirements, and the development of financial, process, and patient/client outcome measures.

• Collaborates with the Vice President of Quality and Data Integration to develop and implement a data analytics strategy aligned with organizational goals, mission, and value-based priorities.
• Guides quality, data, and program staff in developing SMART goals and key performance indicators that support grant applications, accreditation, program fidelity, operational performance, financial performance, and quality initiatives.
• Establishes and maintains consistent data definitions, standards, and methodologies across the organization.
• Partners with key stakeholders to develop, implement, and evaluate technology and analytic tools that support predictive, prescriptive, and impact analytics for strategic planning, population health, and performance improvement.
• Designs and supports evaluation frameworks that link inputs, activities, outputs, outcomes, and impact.
• Manages the daily work of a team responsible for translating complex analyses into clear, actionable insights for internal and external stakeholders.
• Assigns and monitors team workload, including data and project requests, to ensure priorities are addressed efficiently.
• Participates in enterprise data governance activities, including data quality, stewardship, access, and ethical use.
• Ensures compliance with regulatory, privacy, and security standards related to data use, reporting, and analytics.
• Oversees the development of dashboards, scorecards, and reports that promote accountability, performance, and informed decision-making.
• Ensures analytics outputs are accessible, accurate, unbiased, and appropriate for varied audiences.
• Builds organizational capacity for data use by promoting data literacy, coaching staff, and supporting analytic maturity across departments.
• Fosters a culture of continuous improvement, curiosity, and evidence-based decision-making.
• Oversees monitoring reviews and works with program leadership to support preparation for and response to external audits.
• Identifies and communicates system vulnerabilities and organizational risk points to appropriate executive and program leadership.

• Manage and mentor a team of data analysts and specialists including hiring, coaching, performance management, and capability development.

• Other duties as assigned.

• Bachelor’s degree in data analytics, statistics, public health, health informatics, data science, or a related field.
• At least five years of progressive experience in analytics, evaluation, data integration, or data leadership.
• Demonstrated experience leading teams and managing staff…