Branch Sales Manager: Revenue & Customer Experience

Position: Branch Sales Manager: Grow Revenue & Customer Experience
Position Title:

Sales Manager

Reports to:

General Manager Status:
Hourly Position Summary The Sales Manager along with the Credit Manager are the second in charge at the individual branch location. The Sales Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Sales Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.

Principal Accountabilities Acquire and Maintain Customers Attend to customer concerns immediately

Compliance with all applicable federal, state and local statutes

Decipher, prepare and review store reports

Ensure adequate availability of merchandise at all times

Fill out paperwork for submission to corporate support

Follow monthly marketing plans and maintain internal quality control standards

Implement sales and marketing programs

Maintain detailed operating records

Maintain detailed records of financial services transaction

Managing inventory and cash assets

Make sure all merchandise is priced

Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy

Reconcile daily transactions

All other duties deemed necessary for effective by store management

Requirements for Sales Manager:

Effective organizational skills

Established selling skills

Good communications skills

Handle multiple priorities simultaneously

Learn and become proficient in POS system

Maintain professional appearance

Must be able to read, write and communicate effectively in person and over the phone with the employees and customers

Negotiate and resolve conflict

Plan, organize, delegate, coordinate and follow up various tasks and assignments

Recognize and solve problems

Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements

Regular and consistent attendance, including nights and weekends as business dictates

Education and Experience:

Two years' experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising

General

Physical Requirements:

Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300lbsStooping, bending, pulling, climbing, reaching, and grabbing as required

Must be able to traverse multiple flights of stairs while carrying furniture, appliances, and electronics

Prolonged driving and standing

Must be able to work in and outdoors in a variety of climates and weather conditions
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