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Hotel Manager

Job in Colombo - Sri Lanka
Posted by Priyantha Walagoda
Full Time position
Listed on 2019-04-07
Salary 60000 LKR Monthly LKR 60000 MONTH
Job specializations:
  • Hospitality
    Hospitality and Tourism, Hospitality Internship, Guest Services
  • Tourism/Travel
Job Description & How to Apply Below
Currently working as hotel manager at Chilaw property and oversee all hotel activities, including hiring, supervising employees and training. With more than 20 years of senior management experience of 4-5 star hotel in Front office, F&B,HK by providing clients with highest degree of hospitality and customer service by ensuring facilities meet and exceed expectations.

Oversaw daily operations, Increased guest satisfaction scores by 98 percent in mystery guest surveys on attentiveness, cleanliness, quality of maintenance and service. Managed day-to-day hotel operations and functions, reviewed P&L statements, budgets and forecasts, revenues, and expenses
Oversaw individual department managers to ensure adherence to company policy and procedure and schedule one to one meeting.
Position Requirements
High School,   More than 15 Years work experience
Have an excellent PR skills, command of English, Arabic/Hindu/Tamil Language and computer literacy Have an F&B & Banquets,accounts experience with marketing and out bound marketing, sun system and handle all online reservations.

Completed hotel management training which consists of 12 professional management modules      
i.e. Crises Management, foundation of management, time management, solving problems, effectively, communication effectively, business writing, building effective teams, motivation, giving  performance feedback, counseling, disciplinary and  grievance, foundation of finance

             Completed employees annual performance and development training workshop

              Completed employees interviewing skills training workshop

              Completed standards operational procedure training workshop (S.O.P)

              Completed food & beverage & products up-selling training workshop,      
              Conducted at the IFH Academy Dubai

              Completed COACH programmed.

              Completed elementary Food Hygiene International certification, held by royal    
              Environmental health instate of Scotland.

              Completed telephone technique/customer care/dealing with guest training
 
              Complaints/banquets and emergency response training conducted at the Hilton Hotel U.A.E.
              
              Completed public speaking work shop

              Completed managing people performance training work shop (MPP)

              Completed managing employees developments training work shop (MED)

              Completed first aid and automated external defibrillation training (AED)

              Completed emotional Intelligence workshop
Required Language Skills:
  • English - Very good
  • Hindi - Good
Contact Information
Contact Name: Priyantha Walagoda
Preferred method of contact: Email with CV via Application Box below.
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