Processing Specialist

Position Overview

Glassical Designs is seeking an Order Processing Specialist to support our Graphics, Sales Support, and Quality Assurance teams. This role is highly detail-oriented and administrative in nature, focusing on information processing, labeling accuracy, and quality checks before jobs move to production. This position is ideal for someone who enjoys structured computer-based work, takes pride in accuracy, and thrives in a process-driven environment.

While this role works closely with the Graphics team, it is not a graphic design position
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• Create and input shipping data into Ship Station per invoice, ensuring accuracy and alignment with order details.
• Generate, organize, and print all box labels after proof approval.
• Ensure all labels are accurate, in the correct order, and properly matched to invoices before releasing jobs to production.
• Follow established label and job-processing protocols with careful attention to detail.
• Process label edits and changes as needed, including shipping changes, spelling corrections, address updates, and piece quantity changes.
• Assist the Quality Assurance team with tasks such as proof substitutions when needed, final order checks, and job handoff accuracy.
• Support smooth and accurate transitions of jobs from Graphics to Production.
• Help identify opportunities to improve processes and reduce errors across Graphics and Sales Support workflows.

• Proficient in Windows, Microsoft Excel, and Google Sheets.
• Comfortable working at a computer for extended periods of time.
• Strong attention to detail and commitment to accuracy.
• Ability to learn new software and systems quickly.
• Organized, focused, and able to manage multiple tasks simultaneously.
• Self-starter who works well independently and as part of a team.
• Strong written communication skills and ability to follow detailed processes.

• Competitive compensation based on experience.
• Supportive, team-oriented work environment.
• Cross-functional exposure to Graphics, Sales Support, and Quality Assurance.
• Opportunity to contribute to process improvements and operational efficiency.
• Stable, Monday–Friday schedule.

• Enjoys administrative and process-focused work
• Takes pride in catching errors before they become problems
• Likes structured tasks with clear expectations
• Wants to support creative and production teams without being a designer