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over 3 months ago 1. Spanish Support Agent line Job in A Coruña - Spain

Customer Service/Help Desk, IT/Tech

Position: Spanish Support Agent 3rd line - Customer support agent who is able to provide top of the line technical support. The agent...
Skills Needed: Skill in providing an exceptional customer experience.
Skill in verbal and written communication to analyze, interpret and address customer needs.
Knowledge of computer operating systems.
Knowledge of computer hardware.
Ability to work in a time critical environment.
Ability to be flexible and quickly adapt to changing business needs and processes.
Ability to employ professionalism and self-control in deescalating the upset customer.
Ability and willingness to provide presales support.
High school diploma with a minimum of 2 years related technical experience.
Technical Certifications preferred. (i.e. MCP, MCSE, CNE, A+, Network +, Server +)
Previous technical or IT education and/or experience in IT or BPO field is considered as a strong advantage.

Spanish Support Agent line Job

Posted by CaterinaJobs
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