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over 3 months ago 1. Receptionist Job in Prague - Czech Republic

Hospitality, Hotel Work

Job Description - A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check - in...
Skills Needed: Job Description

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that colleagues and Managment are kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Comply with hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary
What are we looking for?

Night shift Receptionists always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a customer-focused industry
Completed high school certificate or equivalent
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous proven experience in the same filed in 4/5* Hotel.
Availability: Immidiatly
Contact: Mr. Alessandro Hakim
Reference: H7-Receptionist
Job Type: Full-time

Salary: $20,000.00 to $21,000.00 /month
Application Questions
You have requested that Indeed ask candidates the following questions:

How many years of receptionist experience do you have?
What is the highest level of education you have completed?
Do you speak English, Czech?
Are you in Prague, OK?
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Views: 82
Candidates: 10
Job Budget: $5.00 daily
Status: Open – pause
Created: Aug 24
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Receptionist Job

Posted by H7 Palace
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