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Skills Needed: Experience:
• Strong computer skills required
• 1 year or more of successful cash handling skills required
• 1 year of customer service and proven success at guest interaction required
• Good common sense and some spa/salon experience preferred.
• Proven success in meeting sales goals and retail and inventory control knowledge a plus.

Essential Duties:
• Knowledge of all services, promotions, programs and products.
• Make eye contact with each guest and give them the Glen Ivy Welcome
• Provide each guest upon leaving with a sincere thank you for visiting.
• Ask each guest to put a tab on file for their convenience.
• Properly fill in and update each guest profile.
• Inspire a memorable, meaningful and enjoyable experience in everyone, every day.
• Maintain the essential E 3s: Engage Everyone, Every time.

Skills Needed: To QUALIFY for a Management and/or Front Line Traineeship in USA you must meet the following requirements:
1.     Must be at least 18 years old.
2.     Must possess sufficient English language skills to successfully complete the Traineeship.  
3.     Must show a maturity level and personality adequate to participate and benefit from this International experience.
T are two programs under the J1 visa.  The main difference is how you qualify. Please see below the difference:

To qualify for Traineeship:
Graduates of degree or certificate granting post secondary institution with one year of work experience outside the US OR
Non-graduates with five years of work experience outside the US.

To qualify for Internship Program:
Current students enrolled in a degree or certificate granting post secondary institution outside the US OR
Recent graduates from a degree or certificate granting post secondary institution who will begin within 12 months of graduate.

*** Experience and Education needs to be in the same field as Training/Internship program.

Skills Needed: Front Office:
• Greet customers with a friendly and sincere welcome.
• Complete the registration process by inputting and retrieving information from a computer system
• Promptly answer the telephone using positive and clear communication.
• Comply with attendance rules and be available to train as scheduled.  
• Must be fluent in English - required.
• Ability to understand and meet standards of speed and quality - required.

Skills Needed: - Advanced level of English
- Very good interpersonal skills
- Knowledge of major hospitality software programs/ applications (such as Fidelio/ Opera)