Senior User Experience Designer

About Ontra

Ontra is the leader in AI‑powered solutions for the private markets. Powered by industry‑leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1 000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI‑ranked firms worldwide – Ontra helps firms focus on what’s important.

Ontra is a remote‑first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.

Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.

Ontra is seeking a Senior UX Designer reporting to our Senior Director, UX. We’re looking for someone excited to champion user insights and drive value by exploring user behavior and feedback, masterfully demo and understand product facets within the Ontra ecosystem, strategically prioritize innovative features while staying ahead of industry trends, and lead a team in delivering seamless, well‑designed user experiences.

If you are a highly empathetic Senior User Experience Designer who thrives on user‑focused design, embraces emerging AI technologies to elevate user experiences, and collaborates seamlessly with multidisciplinary teams, we'd love to get to know you!

• User Research and Insight Gathering:
  Lead efforts to analyze user behavior and gather customer feedback to identify opportunities for enhancing customer value.
• Product Mastery:
  Demonstrate comprehensive knowledge of the product, its features, and value propositions, while understanding its relationship with the broader Ontra ecosystem.
• Strategic
  
  Collaboration:
  
  Advocate for and contribute to setting and achieving OKRs, prioritize new features and improvements, and maintain awareness of competitor and industry trends to inform product decisions.
• Team Leadership:
  Empower and guide team members to deliver exceptional user experiences, ensuring alignment on customer problems to solve and celebrating team achievements.
• UX Design and Innovation:
  Utilize the design system effectively to streamline UI, leverage AI for optimizing task efficiency, and engage in rapid prototyping for quick iteration and validation.
• Cross‑Functional Partnership:
  Build strong relationships with teams across Customer Success, Marketing, and Sales to ensure cohesive and consistent user experiences.

• Experience:
  
  5+ years in user experience design.
• Strategic Thinking:
  Ability to understand and focus on the rationale and outcomes behind design work.
• User Research:
  Experience in conducting user research, leading calls, and utilizing qualitative and quantitative data to guide UX decisions.
• Prototyping
  
  Skills:
  
  Proficiency in creating prototypes, with experience in tools such as Figma, Axure, or similar platforms being an advantage.
• Systematic Design:
  Ability to design with a component library and usability best practices in mind.
• User‑Centered Focus:
  Emphasis on creating simple, intuitive, and easy‑to‑use experiences rather than focusing on flashy, creative UI.
• Agile
  
  Collaboration:
  
  Experience working in an agile environment, with flexibility and ability to collaborate across various teams.
• AI Fluency:
  Comfortable leveraging AI tools to enhance research, ideation, prototyping, and workflow efficiency.

• Strategic Design Partner:
  Collaborate with an empowered product team to…