IT Support Specialist

Now hiring IT Support Specialist | Direct Hire
Location: Tomball, TX
Salary: $65,000.00 - $80,000.00 per year
Shift: 8 AM - 5 PM | Monday - Friday

Put in the Work, Reap the Rewards: IT Support Specialists Wanted.

Ready for an IT Support Specialist job where you're seen, supported, and appreciated? We're hiring people who make a real impact behind the scenes - because nothing runs without a strong team.

You take initiative. You drive results.
Here's what we're looking for:

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience
• 1-3 years of IT support, help desk, or similar technical support experience preferred
• Basic knowledge of computer hardware, software applications, user account management, and network access
• Experience with Microsoft Office, email systems, and user access administration
• Strong troubleshooting, problem-solving, and technical support skills
• Ability to maintain accurate records, manage inventory, and stay highly organized
• Strong communication and customer service skills with the ability to assist employees at all levels
• Ability to work independently while collaborating effectively with cross-functional teams
• Flexible and adaptable in a fast-paced manufacturing environment
• Experience with ERP systems, asset tracking systems, or IT ticketing systems is a plus
• Bilingual English/Spanish or English/Chinese skills are a plus
• Ability to move between office and production areas throughout the workday

Here's what you'll be doing:

• Set up, configure, deploy, and maintain computers, monitors, printers, scanners, and other IT equipment
• Create, modify, and manage employee email accounts, system access, permissions, and user profiles
• Track, assign, reassign, and maintain inventory records for company IT assets and software licenses
• Provide day-to-day technical support for office and production employees, including login, access, hardware, and software issues
• Troubleshoot and resolve basic IT problems and coordinate escalation of complex technical issues when necessary
• Support employee onboarding and offboarding by preparing equipment and creating or deactivating user accounts
• Maintain accurate documentation of IT equipment, processes, system access, and inventory records
• Respond to employee requests and questions regarding systems, technology, and access needs
• Assist with the operation, maintenance, and support of office technology and related equipment
• Support multiple departments with technical and administrative IT-related tasks
• Help ensure IT assets are properly maintained, secured, and accounted for throughout their lifecycle
• Collaborate with team members and provide support for additional duties as needed to meet business objectives and operational demands
• Maintain a professional, service-oriented approach while supporting both office and production teams on-site

Why This Opportunity?
Because your career should move forward, not stand still. Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.

One Associates Take for Best in the Biz

"I have worked through a lot of temp agencies, and Staffmark is by far the best one. I was contacted and placed quickly. They show true care and concern about their employees." - Kelly, Staffmark Associate

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.