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Frontend Engineer

Job in Copenhagen - Denmark
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Company: Zendesk
Full Time position
Listed on 2021-05-05
Job specializations:
  • IT/Tech
    Javascript, Cloud
  • Software Development
    Javascript, Cloud
Job Description & How to Apply Below
Position:  Staff Frontend Engineer (Explore)
Job Description

At Zendesk, we get passionate about building software that delivers the ultimate customer experience. Our goal is to ship beautifully simple software. We're also constantly innovating - no really, we can’t wait to outdo ourselves in the near future. Zendesk Explore is our analytics product. It is a complex business intelligence application ingesting millions of records from the Zendesk Suite. Our customers use Explore for queries and visualizations at low latency - and all that at scale!

We’re looking for an inventive Staff Engineer to help take Explore to the next level in terms of functionalities and technical challenges. What you will do as a Staff Engineer Be a hands-on developer — you’ll actively contribute to the codebase every day. You understand that you will be asked to review and work on your peers’ code and the other way around.

Make technical decisions and communicate them with our product tech lead and team tech lead. You thrive in a results-oriented environment where your peers won't hesitate to push your limits. Collaborate with product managers, engineering managers, and support advocates to estimate and prioritize units of work.

You are used to the processes that come with working in a company with the scale of Zendesk. Own the full release cycle from the development to the deployment. Debug tricky intermittent issues and implement remediation items. You won’t give up until the feature behaves as expected, the root cause has been identified and an automated test has been put in place to avoid the issue reoccurring.

What you bring to the team

You have meaningful experience developing features in TypeScript or JavaScript. You’ve worked with multiple frameworks in the JS ecosystem and understand how they work behind the scenes. You understand perfectly how the DOM and virtual DOM works and how to interact with it.

You have proven understanding of HTTP and issues you can encounter around it (CORS, Caching...). You can architect a full front-end application.

You are able to debug, fix, and create a build system configuration.

You are familiar with the npm/yarn ecosystem and know how to publish packages on private or public registries. You master the devtools required to debug an application and improve performances. You enjoy whiteboarding problems with your peers and applying the scientific method to find a pragmatic solution that is the best fit for the identified problem space. You can influence your team without authority.

You explain your views well to others and actively listen to ensure a good discussion. You decompose projects into smaller units that can be delivered iteratively. Nice to have

You are aware of accessibility/i18n issues and how to proactively act on them.

You have relevant experiences with working with back-end teams. ​What our tech stack looks like:
TypeScript / JavaScript Graph

QL (Apollo), D3.js, Angular

JS, React, Redux, Webpack, Styled Components, S3 / Cloud

Flare / Cloud

Front / Github Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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• Zendesk is committed to the full inclusion of all qualified individuals. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to (Please contact us using the "Apply for this Job Posting" box below) Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships.

From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at .

We believe in service. about how we provide support to our local communities with volunteering, grants and product donations. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To view & apply for jobs on this site that accept applications from your location / country, tap here:
 
 
 
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