Business Development Associate

Job Overview

The Business Development Associate will be responsible for hunting new business through cold calling, emailing, social selling, and in-person introductions. The focus is on building relationships, following up on leads, continuous networking, and writing proposals. The role involves negotiating budgets, collaborating with internal teams to tailor proposals to clients, and supporting a dynamic, hybrid work environment.

• Flexible work schedules for head office positions
• Competitive wages and benefits packages
• Excellent company culture with educational grants and regular team events
• Employee recognition and appreciation programs
• Opportunities for career advancement, on-the-job training, and upskilling

Job Location: Coquitlam, BC

Shift Type: Full Time

Wage range: $70,000 - $80,000 yearly

• Prospect and hunt new business through cold calling, email outreach, social selling, and in-person introductions.
• Qualify inbound and outbound leads to identify viable new business opportunities.
• Build and maintain a strong pipeline of prospective clients within assigned territory and verticals based on Ideal Customer Profiles.
• Conduct discovery calls to understand client needs, scope, and decision-making processes.
• Support presentations and introductory meetings with prospective clients.
• Collaborate with the proposal team to produce RFP responses, pricing, and client solutions.
• Assist in preparing budgets and scope summaries for prospective opportunities.
• Conduct market research to identify industry trends, target accounts, and competitive insights.
• Attend networking events, conferences, and industry trade shows to generate leads.
• Maintain accurate and up-to-date records in Hub Spot.
• Meet weekly and monthly activity targets for calls, meetings, opportunities created, and pipeline growth.
• Provide a client-first approach that reflects BEST values and supports long‑term relationships.
• Work closely with the Business Development Manager to develop territory plans and sales strategies.
• Perform other duties as required.

• Demonstrated ability to work collaboratively in cross‑functional teams.
• High proficiency with Microsoft Office 365, especially Excel for budgeting and Word for proposal development.
• Experience using CRM platforms such as Hub Spot to manage activities, contacts, and pipelines.
• Strong sales skills including prospecting, lead qualification, and relationship building.
• Excellent written and verbal communication with the ability to engage decision makers.
• Strong organizational skills with the ability to analyze information, prioritize tasks, and manage time effectively.
• Ability to learn new industries quickly and translate client needs into service solutions.
• Professional presence with strong presentation and interpersonal skills.

• Post‑secondary diploma or degree in business, marketing, communications, or a related field, or equivalent work experience.
• Minimum 3 years of experience in B2B sales, business development, or client‑facing roles.
• Experience with outbound prospecting and lead generation in a service‑based industry is an asset.

BEST is committed to creating a diverse, equitable, and inclusive workplace. We support the hiring of visible minorities, women, members of the LGBTQ2S+ community, and veterans. We are an equal‑opportunity employer with the interests of fairness and equality. We will take the necessary measures to ensure that all applicants have equal access to BEST Service Pros job opportunities.