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ContractCustomer Service Representative

Job in Coral Springs - FL Florida - USA
Posted by Sutherland
Full Time, Contract position (Ref. #18006556)
Listed on 2019-04-19
Job specializations:
  • Healthcare
    Entry Level Healthcare, Medical Billing and Coding
  • Customer Service
    Customer Service Rep, Entry Level Customer Service
Job Description & How to Apply Below
Healthcare Member Advocate

Coral Springs, FL

Compensation: $12.00 per hour

Do you get a sense of fulfilment from helping others? We want goal-oriented, committed and enthusiastic people who are willing to do what it takes to assist our members! Join us as a Healthcare Advocate and truly make a difference.

We need you to:
• Provide updates and assistance related to medical coverage and eligibility
• Maintain ongoing communication with members regarding the status of claims
• Accurately inform members of prescription medications coverage
• Maintain documentation of status within multiple computer programs simultaneously
• Ad to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI) logic and analytical skills in problem solving
Position Requirements
High School,   1 to 2 Years work experience
Ideal Advocates have:
• High School Diploma required
• An Associate’s Degree, ideally within a healthcare related field
• 2-3 years’ experience in a back-office healthcare position; billing, patient advocacy, admissions, coordinating, etc. preferred
• Other customer support experience will be considered
• A stable work history
• Strong computer skills
• The ability to work Monday – Sunday, on a rotating shift, between the hours of 8:00am and 8:00pm

This is a contract position through approximately February 2019.
Additional Information / Benefits
Sutherland is a drug free workplace.

HIVE271 18006556
Contact Information
Contact Name: Sutherland
Contact Phone: 5855865757
Preferred method of contact: Email with CV via Application Box below.
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