Global Enterprise Customer Success Manager
Job in
Cumbernauld, North Lanarkshire, G67, Scotland, UK
Listed on 2026-05-30
Listing for:
Certara
Full Time
position Listed on 2026-05-30
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Certara is seeking a Customer Success Manager to manage a portfolio of enterprise clients, ensuring high user adoption and customer satisfaction with their software solutions. This role involves acting as a strategic partner for customers, addressing renewal risks, and collaborating cross-functionally with sales and product teams.
The ideal candidate will possess excellent communication skills, organizational abilities, and at least 5 years of customer-facing experience, preferably within the pharmaceutical or biotech industries.
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