Business Administrator

Are you a successful and experienced Business Administrator who loves to manage all aspects of a business office, and who thrives being the central cog in a business?

Are you frustrated because you re not getting support, or being rewarded appropriately by your present employer?

Are you highly organised, have strong attention to detail, able to work in a fast-paced environment, and remain calm under pressure?

If this is you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on.

Our client is a fast-growing, independent pump distributor supplying customers across the UK. With a strong e-commerce presence and a growing portfolio of engineered solutions, they are entering an exciting phase of structured growth.

They are now seeking a competent, experienced and highly organised Office Administrator to strengthen their internal operations and support continued expansion.

This is NOT an entry-level role. The successful applicant will play a key role in supporting sales, accounts, customer service, and daily operational workflow. They will be responsible for maintaining high standards of accuracy, communication, and organisation across multiple systems.

Speed, attention to detail, and ownership are essential.

Experience That Would Suit This Role

Previous experience in a fast-paced trade, industrial or operational environment would be highly advantageous. This could include construction, civils, utilities, drainage, plant hire, builders merchants, plumbing / heating merchants, engineering supplies, logistics, trade counter sales or similar sectors.

These industries often require strong organisation, quick communication, accurate order processing and the ability to manage multiple priorities at once all of which are important in this role.

Experience in these areas is not essential, but applicants should be comfortable working at pace, following procedures accurately and dealing with customers, suppliers and internal teams in a busy commercial environment.

Hours and Salary:

• Full Time:
  Monday Thursday, 8am 5pm;
  Friday, 8am 4pm
• Salary: £27,500 £ 30,000

Office work only.

What Our Client Offers:

• A stable, growing company with clear direction.
• Structured processes and leadership.
• A supportive but performance-driven culture.
• Opportunity to grow as the business expands.
• Competitive salary based on experience.
• Healthcare Insurance after two years of continuous work.
• Dental Insurance after two years of continuous work.

Key Responsibilities:

• Managing and responding to incoming emails efficiently and professionally.
• Processing sales orders and purchase orders accurately.
• Creating and updating opportunities within CRM.
• Maintaining accurate customer records.
• Assisting with quotations and customer follow-ups.
• Supporting accounts processes (invoicing, credits, supplier bills, reconciliation support).
• Handling inbound calls professionally and confidently.
• Liaising with suppliers and customers to resolve queries.
• Supporting internal reporting and administrative processes.
• Ensuring tasks are completed promptly and do not require chasing.

Systems and Software Experience (Essential)

Applicants must have previous experience using:

• Accounting software (Xero, Sage, Quick Books or similar).
• CRM systems.
• Microsoft Office (Outlook, Excel, Word).
• High-volume email management.

Fast and accurate typing skills are essential.

Whilst not essential, experience in basic finance or accounts administration would be advantageous, including:

• Purchase ledger processing.
• Supplier payment runs.
• Credit control / customer payment allocation.
• Reconciling supplier statements.
• Assisting with VAT preparation or month-end tasks.

Candidates who understand the importance of cash flow, accuracy in financial records, and structured accounts processes will thrive in this environment.

The Ideal Candidate Will Be:

• Experienced in an office administration role (minimum 3+ years preferred).
• Highly organised with strong attention to detail.
• Comfortable working in a fast-paced environment.
• Confident on the telephone.
• Proactive rather than reactive.
• Reliable and punctual.
• Able to prioritise workload without supervision.
• Calm under pressure.
• Professional in written and verbal communication.

Performance Expectations

Our client operates with measurable standards.

You will be expected to:

• Maintain inboxes at manageable levels daily.
• Ensure CRM records are complete and accurate.
• Minimise missed calls.
• Process orders without avoidable errors.
• Support the wider team in maintaining operational flow.

Performance reviews will be structured and objective.

Cultural Fit

Our client values:

• Commitment
• Reliability
• Integrity
• Ownership
• Continuous improvement

If you take pride in doing things properly, communicate clearly, and enjoy working in a business that is scaling with ambition, they would like to hear from you.

Availability

Our client is looking to fill this role promptly. Candidates who are available to start within two weeks (or sooner) will be viewed favourably.

Please state your current notice…