Program Manager III

Summary

We’re in search of a Program Manager III responsible for end-to-end artist catalog data—including artist pages, bios, images, disambiguation, and the expanding surface area of artist-facing data—and serve as the primary operational owner and escalation point for vendor teams raising curation questions.

Job Title: Program Manager III

Location: Cupertino, CA 95014 (Hybrid)

Duration: 12+ month contract with possibility of extension

• Lead artist curation operations end-to-end—including artist pages, bios, images, disambiguation, and the expanding surface area of artist-facing data—and serve as the primary operational owner and escalation point for vendor teams raising curation questions.
• Bridge communication between business stakeholders and technical teams (Data Science, Engineering, AI/ML), ensuring operational needs are clearly understood and technical tradeoffs are clearly communicated back.
• Translate operational challenges into technical requirements—from artist disambiguation to image quality to bio accuracy—into clear, actionable specifications that engineering and data science teams can execute against.
• Break down ambiguous problems like artist disambiguation into well-scoped, prioritized work streams, sequenced by impact, starting with the highest-leverage slice and iterating from there.
• Evaluate technical proposals and model outputs—participate in design reviews and design evaluation frameworks (golden sets, quality metrics, error analysis, human-in-the-loop feedback) to judge whether AI/ML solutions are ready for production.
• Design and iterate on manual review tooling that surfaces AI-generated inputs (confidence scores, candidate matches, suggested actions) to accelerate reviewer throughput and accuracy.
• Identify opportunities to apply ML models, agentic workflows, and automation to pressing artist curation problems—running lightweight ROI and impact analyses to distinguish short-term tactical wins from long-term structural solutions.
• Partner cross-functionally with Engineering, Data Science, Product, Analytics, and peer Operations teams (including Partner Operations and Data Strategy) to surface interdependencies and align priorities.

• You’re energized by ambiguity.
• You prioritize ruthlessly, instinctively asking, "What’s the highest-impact thing I could solve first?" before touching anything else.
• You’re an independent operator who moves forward with light direction but knows when to pull others in.
• You have exceptional attention to detail that catches catalog anomalies others miss.
• You communicate precisely and persuasively, in writing, decks, and in the room with leadership.
• You have technical fluency—comfortable discussing system design, data pipelines, MLOps, model evaluation, and real-world AI/ML deployment challenges without necessarily writing the code.
• You have a tinkerer's mentality—ready to try things, fail quickly, pivot, and ship a rough prototype this week rather than designing the perfect solution for three months.

• 5+ years in operations, program management, or technical product roles with meaningful exposure to AI/ML‑driven workflows.
• Demonstrated experience translating operational or product problems into ML requirements and working directly with data scientists and engineers through model development cycles.
• Experience evaluating model outputs—designing evaluation sets, quality metrics, error analysis, and human feedback loops.
• Experience designing or specifying review/annotation tooling that surfaces AI inputs to human reviewers.
• Conceptual understanding of core analytics principles (sampling, hypothesis testing, statistical measurement).
• Proven ability to produce executive‑ready written narratives and presentations.
• Track record of leading ambiguous initiatives end-to-end with minimal direction.

• Experience in the music industry or with music metadata, catalogs, rights data, or artist-facing products.
• Familiarity with entity resolution or disambiguation problems (artists, works, identities).
• Exposure to LLM-based workflows, prompt evaluation, or agentic automation.
• Experience collaborating with international stakeholders or managing cross‑cultural projects is a plus.
• Comfort querying data (SQL or similar) to investigate issues independently.
• Experience managing vendor or outsourced review teams.
• Tableau or comparable BI tooling.
• A genuine passion for music and curiosity about the systems that power the modern music industry.

Compensation: $95 to $97 per hour (estimated)

Benefits are available at (Use the "Apply for this Job" box below). Nash Contractors NH
2025