Retail Assistant Manager

Job Summary

Assistant Manager – Bluegrass location
, Cypress, TX 77433. Full‑time position with an hourly pay of $18.25. Responsible for leading the store, training staff, managing inventory, ensuring customer service excellence, and maintaining store operations.

• Train, coach, and develop employees.
• Delegate tasks to employees and provide follow‑up.
• Hold employees accountable for their performance; provide coaching and counseling as needed.
• Provide effective, open, and consistent communication on goals during meetings while recognizing positive contributions.
• Educate employees on and enforce all appropriate personnel policies, labor laws, and security and safety procedures.
• Contribute to the hiring of new employees.
• Ensure employees provide fast, friendly, and accurate service.
• Contribute to employees’ performance reviews.
• Effectively handle customer issues; continuously improve audit scores.
• Measure customer satisfaction and execute plan to improve both satisfaction and loyalty.
• Ensure product quality, store cleanliness, maintenance and security standards are met.
• Ensure proper cash handling and deposit procedures are followed.
• Ensure appropriate inventory and ordering systems are in place.
• Ensure the completion and efficiency of all other processes within the store, per the manager’s instruction.
• All other tasks assigned by management.

• Excellent communication skills to connect effectively with customers and co‑workers.
• Possess a positive attitude and ethics which support our values and culture.
• Ability to manage a fast‑paced, high‑volume, clean, customer‑focused store.
• Strong time‑management skills; ability to multi‑task, prioritize, and organize.
• Willingness to learn and develop management skills.
• Ability to stand or walk for up to 10 hours per day.
• Ability to climb ladders.
• Available approximately 40 hours per week; able to work flexible hours necessary to manage and operate the store effectively, including weekends, holidays, and closing shifts as needed.
• Requires open availability.

• 401(k) and 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

• Every weekend
• Monday to Friday
• Rotating weekends

• Retail management: 1 year (Preferred)