Level 2 - NOC Engineer - Dallas​/Fort Worth

Level 2 - NOC Engineer - Dallas / Fort Worth

Job Category: IT Support

Job Type: Full Time

Job Location:

Dallas

Base Salary:
Competitive

Office

Location:

Arlington, Texas

Work Arrangement:
In-Person

Experience Level: Minimum 1 year of relevant IT experience

Role Description

We are an established Tech firm in the DFW area looking for a Level 2 - NOC Engineer to join our team.

If you have a working knowledge of complex systems and networks, then you are the candidate that we want.

Leadership skills and excellent communications are a must have for this position.

We are seeking an experienced Level 2 Technician to join our team in Dallas-Fort Worth, Texas.

This position will work level 2 server and networking helpdesk issues and be an escalation point for our Tier 1 helpdesk team.

This full-time position offers a competitive salary and includes a comprehensive benefits package.

If you have the skills, foundational experience, and strong ambition then we encourage you to contact us soon as this position will fill quickly.

Qualifications & Requirements:

* An operational working knowledge of virtualization including VMWare, Hyper

V, Proxmox and network storage systems.

* Provide advanced technical support for desktops, servers, and network infrastructure at client sites and remotely.

* Diagnose and resolve complex hardware, software, and network issues.

* Manage and maintain Active Directory, including user accounts, group policies, and access permissions.

* Perform routine maintenance tasks such as data backups, patch management, and system updates.

* An operational working knowledge of networking architecture and technologies including TCP/IP, VLANS, routing, switches, firewalls, DNS, VPN, and VoIP. (Cisco, Fortinet, Sonic

WALL)

* Working knowledge of Active Directory (AD structure, default objects, roles, GPO's and policies) and Windows Server Technologies (Windows Server, Hyper

V, RDS, SQL, IIS …).

* Working knowledge of security policies and controls.

* Experience with cloud technologies (Azure, O365, AWS, Google, GSuite …)

* Experience integrating and working within a high-volume helpdesk environment supporting various legacy and state-of-the-art technologies.

* Diverse Operating System knowledge is a plus (Windows, Mac, Linux …)

Education:

Bachelor's degree required.

Experience:

3+ Years systems architecture, administration, installation, and troubleshooting.

Preferred

Certifications:

* Security +, Network+ or equivalent network vendor certification (Cisco, Fortinet, Palo Alto, Sonic

WALL, …)

* Microsoft platforms certifications

* VMWare platform certifications

* Other relevant certifications.

Application Process:

To apply , please submit your resume, salary requirements and a cover letter highlighting your relevant experience for this position.

We look forward to seeing how you can contribute to our team!

Apply for this position

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MSPT
07:02:12-06:00

December 12, 2025|