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End User Support Engineer
Job in
Dallas, Dallas County, Texas, 75260, USA
Listed on 2026-06-09
Listing for:
Saxon Global
Full Time
position Listed on 2026-06-09
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
- Provide 1st to 3rd level End User Support for all employees, both in-office and remotely by effectively monitoring and managing incoming workload to the Global EUS team through various channels, including portal, email, in-person, chat, and hotline contacts.
- Foster effective relationships within the team and across the business.
- Contribute to weekly management reports.
- Document solutions in a centralized knowledge base.
- Ensure all equipment complies with IT security policies.
- Follow the global Onboarding/Offboarding process for any joiner, leaver, or transfer requests.
- Maintain IT standards and policies, including software deployment of licensed applications.
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