Shop Porter

Job Description

Elite Material Handling, an OnPoint Company, is an industry‑leading service and equipment solutions provider with branch‑based operations across the country. OnPoint Group is a fast‑paced and ever‑changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years!

We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Elite Material Handling is the premier material handling company in Dallas/Fort Worth and Houston. We have solutions for anything and everything you might need for your business. Our experienced and highly trained staff are quick‑thinkers and solution‑minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

At Elite Material Handling we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry‑leading benefits to include:

• Competitive pay – Plus incentive opportunities!
• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company‑paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring – Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview:
Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

The Shop Porter primary objective is to support the daily operations of the Service Department by managing various activities such as unloading, loading, staging, organizing, and relocating both new, used, and service forklift inventory. It involves frequent collaboration with other departments including Service, Parts, and Rentals. Key responsibilities include receiving inventory, maintaining a clean and organized yard and warehouse, performing light mechanical work, assisting with inventory control, and handling basic data entry.

• Organize and maintain the sales warehouse, yard, and equipment inventory.
• Collaborate with Parts, Service, and Rental departments to coordinate service flow and communication.
• Assist the Shop Forklift Service Manager with administrative tasks, equipment inspections, light maintenance, and filing.
• Move equipment and inventory between intake, storage, and service areas to support workflow and display standards.
• Maintain cleanliness and order in warehouse, yard, and general exterior areas, including sweeping and debris removal.
• Create and manage equipment and inventory tags.
• Assist customers and vendors by answering questions and directing them to the appropriate personnel.
• Keep dealership lots, driveways, and sidewalks clean and orderly, moving equipment as directed.
• Move forklifts to and from service lanes, stalls, and inventory areas as needed.
• Provide backup support for general shipping and receiving operations.
• Any other duties assigned by supervisor

• Demonstrates strong customer service orientation, teamwork, and proactive communication across departments.
• Self‑motivated with the initiative to work independently and efficiently in a fast‑paced environment.
• Highly organized with strong attention to detail and the ability to manage multiple priorities while meeting deadlines.
• Skilled in operating warehouse equipment such as forklifts, battery rollers, pallets, and strap binders.
• Possesses light mechanical and forklift technician abilities, including battery changes, touch‑up painting, and basic parts replacement.
• Dependable, timely, and committed to maintaining a clean, safe, and productive work environment.

• High school diploma or GED required; 1–2 years of rental or warehouse experience preferred, along with basic mechanical aptitude and knowledge of forklift and OSHA…