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Customer Service Coordinator - Entry Level

Job in Dayton - Montgomery County - OH Ohio - USA
Company: TQL
Full Time position
Listed on 2021-03-28
Job specializations:
  • Customer Service/Help Desk
    Call Center, Customer Service Rep, International Support
  • Language/Bilingual
Job Description & How to Apply Below

About the role: 

As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account, and maintaining a high level of customer service to continuously exceed our customers’ expectations.



What’s in it for you:

  • $1,000 annual bonus potential
  • Up to $5,000/yr in tuition reimbursement
  • Advancement opportunities with structured career paths and mentoring sessions
  • Work hard, play hard – Voted a 2019 and 2020 Fortune 100 Best Companies to Work For
  • What you’ll be doing:

  • Provide support to a dedicated Sales Rep
  • Schedule appointments and provide updates on shipments
  • Assist with billing and payment responsibilities as needed
  • Input and process accurate shipment data in our state-of-the-art systems
  • Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries
  • What you need:

  • 1+ year of customer service experience
  • Excellent telephone and communication skills
  • Outstanding organizational skills and attention to detail
  • Hall of Fame work ethic and ability to learn at rapid speed
  • Basic computer skills including some knowledge of Microsoft Excel
  • Ability to thrive and concentrate in a fast-paced open office environment

  • Position Requirements
    Less than 1 Year work experience
     
     
     
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