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Customer Service Representative, Concierge

Job in DeLand - Volusia County - FL Florida - USA , 32723
Company: Sykes Enterprises Incorporated
Contract position
Listed on 2021-03-09
Job specializations:
  • Tourism/Travel
  • Customer Service/Help Desk
Job Description & How to Apply Below
Position:  Customer Service Representative, Travel Concierge
Job Snapshot

* Employee Type:


* Location:

DeLand, United States


* Job Type:

Customer Service


* Experience:

Not Specified


* Date Posted:

01/06/2021



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Job Description

At SYKES, we help people one caring interaction at a time - that includes you. Join us as an Elite Travel Consultant representing one of the world's largest travel groups at the DeLand location! You'll shine in this role if you have a passion for and experience in the travel industry. In this role, you'll answer inbound customer requests or inquiries concerning travel planning to an elite customer base in a fun team environment.

Work with us and you'll enjoy:

* Full-Time Schedule (40 hours per week)
* 100% Paid Training
* Excellent benefits package including: medical, dental, vision, life insurance
* 401K Retirement Plan With Company Match
* Generous Paid time off
* 100% free college tuition program through University of Arizona (online) after just one year of employment!

Required qualifications, skills and experience

Apply with us, if you possess:

* A high school diploma or GED and are at least 18 years old
* Typing speed of 35 wpm
* Strong knowledge of world geography
* GDS experience for service agents (preferred)
* Minimum 1 year of previous call center customer service experience (preferred)
* At least 3 years of previous travel experience (preferred)
* College degree (preferred)
* Bilingual Spanish/English (preferred)

Desired qualifications, skills and experience

About SYKES

SYKES DeLand is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES DeLand!

EEO statement

EOE/Veteran/Disabled
Position Requirements
Less than 1 Year work experience
 
 
 
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