Pre Sales Engineer

Overview

Provide support to the HID Healthcare RTLS sales team to achieve sales promptly and efficiently. This role involves participating in meetings with customers and partners to present HID solutions and servers, advising on the technical aspects of the solutions being sold and the steps needed for efficient deployment. Compensation is partially based on the achievement of the sales team’s annual quota goals.

• Assist in qualifying sales leads related to HID Healthcare Facilities solutions (Asset Management, Environmental monitoring, hand hygiene and digital way finding).
• Support sales within a decentralized team, build relationships, and serve as a subject‑matter expert for customers and channel partners.
• Act as a trusted advisor to prospective customers and collaborate with the HID implementation team.
• Develop deep expertise in HID’s technology platform to drive client outcomes and ensure effective leveraging of the technology within client operations.
• Prepare designs (using Visio) based on customer requirements suitable for sales quotes and system implementation.
• Manage key aspects of the sales cycle, including requirements gathering, demos, proof of concept, product specification, and deployment requirements.
• Develop technical documentation on best practices for deployment of HID RTLS products and solutions.
• Participate in sales calls, answering and educating customers on features, specifications, functionality, and integration.
• Support and assist in training channel partners.
• Maintain up‑to‑date knowledge of industry, technical, and competitive landscape.

• Bachelor’s Engineering degree or equivalent experience.
• 5+ years of experience with deep knowledge of IT networks and products in a high‑tech company.
• Experience in consulting or a demonstrated ability to influence and build rapport with diverse stakeholders.
• Exceptional interpersonal and presentation skills.
• Strong organizational and multitasking capabilities with flexibility to adapt to changing priorities.
• Excellent analytical and problem‑solving skills.
• Strong knowledge of Office 365 and its suite of products.
• Experience working for an RTLS company is preferred.
• Experience working for a Healthcare IT organization is preferred.
• Capability to prepare wiring and power supply instructions for equipment installed in a Healthcare setting is preferred.
• Experience with Visio is preferred.

Base salary for CAD: $130,000 CAD to $145,000 CAD. Compensation decisions also consider skill set, experience, training, certifications, and other business needs. Pay is not typically at or near the top of the range.

• Competitive salary and rewards package.
• Competitive benefits and annual leave to support work‑life balance.
• Vibrant, welcoming, and inclusive culture.
• Extensive career development opportunities and resources.
• Opportunity to be part of a global organization pioneering hardware, software, and services for physical and digital worlds.

• Compliance with all relevant HID Global policies related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel, may be required. A valid passport or ability to obtain one is necessary.
• Must be legally eligible to work in the country where hired.

HID is committed to building a diverse, equitable, and inclusive workforce. As an equal‑opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. If you have a disability and require assistance or accommodation, please contact