IT Support Technician

Xcimer Energy leverages decades of research on Inertial Fusion Energy (IFE) combined with groundbreaking new laser architecture. Our mission is to deploy fusion power plants to meet global decarbonization goals as fast as possible. Xcimer has assembled a team of leaders in tough tech, fusion science, and manufacturing with a track record of rapid execution. Supported by leading investors, Xcimer is uniquely positioned to deliver limitless, clean, fusion power to combat climate change.

Join us in powering a better world with inertial fusion!

As an ITSupport Technician, you will apply your skills to service and maintain a broad collection of IT systems while increasing our operational efficiency. We are looking for our support staff members to apply their technical expertise, problem solving skills, and dedication to quality to positively impact the future of energy!

• Provide IT Help Desk support and assistance for all members at Xcimer
• Setup, configure and maintain machines and work spaces for employees
• Assist administrators with troubleshooting and resolving IT incidents involving both hardware and software
• Assist with the monitoring and maintenance of critical IT infrastructure including network stacks, data centers, cloud servers and enterprise software systems
• Develop training documentation and material to facilitate IT policies and onboard new hires
• Document, categorize, and prioritize IT issues to ensure efficient escalation to senior IT personnel when necessary. Enforce security policies and collaborate on their development and implementation.
• Work closely with software and hardware engineering teams to ensure smooth operations

• Education:
  
  Associate’s degree (or equivalent) in information technology, information systems, networking or related fields
• Experience:
  
  2+ years of experience as an IT support staff member
• Experience supporting hybrid environments with both Windows and MacOS systems
• Experience supporting Microsoft 365 Suite, Exchange, Teams, One Drive and Intune environments
• Working knowledge of best practices in IT administration and system security
• Excellent technical and interpersonal communication skills
• Comfortable in a fast-paced, dynamic, and ambiguous environment
• A positive attitude, with a customer service‑oriented approach and a passion for working with people
• Ability to earn trust and maintain positive and professional relationships
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee of granted asylum

• Familiar with Agile project management software and processes (Atlassian suite, Trello, etc.)
• Experience with on‑premises server and database management
• Ability to set up automated workflows as scheduled scripts or batch jobs
• Knowledge of scripting languages (Java script, Python, Ansible, etc.)
• Experience developing integrations via webhook or REST API
• Previous experience with NIST 800‑171 or other government security focused standard

$65,000 – $85,000 a year

Candidates may be considered for other positions at Xcimer Energy, and our actual base salary will be determined on an individual basis and may vary based on job‑related knowledge and skills, education, and experience. The range is published in accordance with Colorado Equal Pay for Equal Work Act and California Equal Pay Act.

Xcimer Energy is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated workforce. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status or other status or characteristic protected by federal,…