TSD Operations Specialist

TSD Operations Specialist — USA | Pax8

Join Pax8 as a TSD Operations Specialist (USA, Remote) and play a critical role in keeping our Technical Solutions Delivery (TSD) engine running smoothly while growing alongside our evolving AI-enabled ways of working.

Why This Role Is Exciting This is a hands-on, execution-focused opportunity for someone who enjoys structured work, clear processes, and dependable delivery. You’ll gain exposure to modern operational tools, build strong foundational skills, and grow with a team that’s thoughtfully introducing automation and AI — without expecting you to be an expert on day one.

Our Culture & How We Work At Pax8, culture truly matters. We’re a global cloud marketplace built on trust, curiosity, and momentum — where people are encouraged to learn, ask questions, and improve how work gets done every day. Learn more about life at Pax8 on  and explore how we’re shaping the future of cloud commerce through innovation and partnership.️ What You’ll Be Doing Execute established operational workflows that support TSD programs and partner motions

Manage intake, tracking, and follow-through on operational requests

Maintain accurate trackers, records, and basic operational reporting

Support documentation of current workflows and process steps

Learn and use new tools, including AI-enabled platforms, with guidance

Assist with testing and adoption of new processes when introduced

Act as a reliable operational support partner for the wider TSD team

Your Impact Your work will directly support the efficiency, reliability, and scalability of the TSD team. By keeping operations running smoothly and accurately, you’ll enable senior team members to focus on higher-impact initiatives while ensuring partners and internal stakeholders experience consistent, dependable support.

What You Bring Demonstrated experience supporting operational, coordination, or administrative workflows

Proven ability to follow documented processes and maintain high attention to detail

Clear and confident written and verbal communication skills

Comfort working with trackers, checklists, and structured task management

Curiosity and willingness to learn new tools and systems over time Interest in technology, operations, or automation (prior AI experience not required)
Thrives with clear direction, defined expectations, and collaborative support

Trust & How We Hire At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Inclusivity Matters We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in the USA .Pay & benefits

Compensation Range: $36,309 – $51,871 (or more depending on experience).Benefits at Pax8 (USA)
Competitive compensation package

Annual performance-based bonus opportunity

Comprehensive medical, dental, and vision insurance

Employer-sponsored retirement savings plan Generous paid time off and company holidays

Employee stock options

Learning and development support

Health and wellbeing programs

Your Growth at Pax8

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this…