Technical Delivery Manager; State & Local Government

Technical Delivery Manager (State & Local Government)

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: (1) ensuring our customers achieve remarkable business results through technology engagements and (2) driving customer growth through technology expertise, trusted advice, relationships, and, most importantly, demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform for our customers, overseeing all aspects of agile delivery for Appian‑led engagements, including risk management and impediment removal.

TDMs also work closely with front‑line sales reps to drive growth in strategic accounts and integrated deals. TDMs engage in project management, account management, relationship building (customers and partners), financial management, opportunity qualification, problem identification, project/use case definition, demand generation, services positioning, and account strategy, all in partnership with Appian Sales, Appian Partners, and the Customer Success team, including Customer Success Managers (CSMs).

• Experience managing a book of business using financial management tools and metrics
• Experience leading agile delivery teams and managing enterprise‑scale technology programs, including collaborating with architects and product designers to design and deliver compelling solutions for customers
• Experience understanding customers’ strategic goals and positioning technology to meet those goals, developing application roadmaps, and building compelling business cases to understand investments
• Experience with one or more value selling methods and exceptional at creating compelling business benefits for use in proposals and delivery
• Ability to develop and maintain strategic relationships (stakeholder, buyer, influencer)
• Intellectual curiosity, bias for action, ability to thrive in ambiguity, excellent communication skills
• Industry experience in one or more of the following industries:
  Financial Services, Pharmaceuticals, Insurance, Manufacturing (preferred)
• Experience with software consulting (ideally in ERP, CRM, BPM/Workflow, Data Integration Architecture or EAI) and/or applied knowledge of enterprise architecture, including data management (Preferred)
• Proven background supporting State & Local Government contracts
• 5+ years of experience in an agile delivery environment with at least 1 year of experience leading a team
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement

The base salary for this role is between $ to $ per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will depend on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions at the time of extending an offer.

A discretionary bonus may be awarded in recognition of individual and company performance.

Appian provides generous benefits including a 401(k) plan with company match; flexible time off; paid parental leave; medical, dental, and vision plans; life insurance; disability insurance; wellness programs; flexible spending accounts; health savings account contributions; an employee referral bonus program; and learning and development resources. Certain positions may be eligible for equity awards.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Reason Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.