Quality Assurance Lead

Job Scope:

• Define, implement, and govern quality assurance practices to ensure delivery of high‑quality, compliant, and reliable digital solutions across platforms.
• Lead QA strategy, test planning, and execution throughout the Software Development Life Cycle (SDLC).
• Act as a quality gate across SIT, UAT, Regression, and Production releases
  , including providing go‑live recommendations.
• Lead and oversee manual and automated testing for Web, Mobile, Application, and API‑based systems.
• Ensure comprehensive test coverage including functional, end‑to‑end, regression, smoke, sanity, and exploratory testing
  .
• Manage and direct performance testing activities (load, stress, endurance) including analysis of application, server, and database metrics.
• Ensure effective defect lifecycle management
  , including logging, tracking, retesting, and root cause analysis.
• Drive adoption, optimization, and maintenance of test automation frameworks and regression suites
  .
• Collaborate with Business, Product, Development, Dev Ops, Infrastructure, and other stakeholders to ensure shared understanding of requirements and quality risks.
• Lead, coach, and mentor QA team members, including task allocation and capability development.
• Communicate testing status, risks, and quality readiness clearly to project and management stakeholders.

Qualification:

• Bachelor’s degree in Computer Science, Information Technology, Engineering
  , or related field.
• Having QA / Software Testing professional certification (e.g. ISTQB, Agile Testing, Automation) is preferable.
• Minimum 7-11 years of working experience in Quality Assurance, with 2-4 years in a QA Lead / Test Lead role
  .
• Proven experience in manual and automation testing for Web, Mobile, and API‑based systems.
• Good understanding of software development lifecycle (Agile/Scrum and Waterfall).
• Experience using test management and defect tracking tools (e.g. JIRA, Zephyr, Xray, Test Rail).
• Exposure to performance testing
  , log analysis, and SQL‑based data validation.
• Understanding of CI/CD concepts and QA integration within delivery pipelines.
• Experience working in insurance or other regulated environments is strongly preferred.
• Strong stakeholder management and communication skills
  , able to engage technical and non‑technical teams.
• Ability to analyze quality risks and drive continuous improvement.
• Strong problem‑solving skills and cross‑function coordination ability.