System Engineer; Iowa

This is an in-office position located in West Des Moines, Iowa. Remote work is not available.

We are seeking a System Engineer to help strengthen the stability, security, and operational maturity of our technology environment. In this role, you will support and maintain Windows servers, endpoints, enterprise applications, and identity services, while driving best practices in system reliability, security, and operational consistency.

This position plays a key role in reducing technical debt, improving system resilience, and modernizing how systems are deployed, managed, and secured across the organization. You will collaborate closely with Security, Network, and Help Desk teams and provide technical leadership to elevate overall IT operations.

• Support and maintain servers, endpoints, laptops, and enterprise applications across the organization.
• Administer Windows Server roles including Active Directory, Domain Controllers, DNS, DHCP, Group Policy, and related infrastructure.
• Manage and support Microsoft Entra , Intune, Group Policy, and device compliance policies.
• Develop and maintain consistent processes for system deployment, secure configuration baselines, identity alignment, and device management.
• Improve and enforce patching processes, update cycles, configuration standards, and system hardening requirements.
• Troubleshoot complex, high‑impact issues across servers, applications, endpoints, identity services, and infrastructure, serving as an escalation point when needed.

• Build, document, and maintain standardized troubleshooting and operational procedures for systems operations.
• Strengthen change management, configuration management, and documentation practices.
• Identify recurring issues and gaps, reduce technical debt, and improve long‑term system stability.
• Assist in developing roadmaps for modernization of systems, applications, and infrastructure.

• Partner with Security teams to remediate findings, apply hardening standards, and maintain secure configurations across servers, endpoints, and applications.
• Support certificate lifecycle management, including issuance, renewal, deployment, and tracking for upcoming expirations.
• Ensure systems comply with secure configuration baselines, identity protection requirements, and organizational policies.
• Support internal and external auditing, reporting, vulnerability management, and required security controls.

• Provide technical guidance to system administrators and support staff.
• Delegate work effectively, ensure follow‑through, and reinforce accountability within systems operations.
• Work with team members to improve troubleshooting skills, documentation quality, and secure configuration practices.
• Collaborate closely with other IT teams to deliver consistent, reliable IT services.
• Assist in planning, communicating, and executing system changes, upgrades, and long‑term initiatives.