Supervisor - Proximate II

Job Description

• Assist in supervision of general department operations, interface with other department heads; provide guidance on procedures and/or problems, analysis methods, techniques, equipment, and schedules.
• Adhere to appropriate quality measures which meet or exceed the standards set by ISO/IEC 17025, government regulatory, and company requirements; understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, SOPs, and Analysis Methods.
• Adhere to, and ensure that staff adheres to, pertinent health, safety, and environmental regulations relative to department; maintain and assist others in maintaining a clean, safe work environment.
• Assist in instruction, monitoring, troubleshooting and assisting in the performance of manual and instrumental analysis. Operate equipment and perform minor instrument repairs. Assist with the establishment and implementation of procedures to ensure that assigned equipment is properly cleaned, calibrated/standardized, adequate for the testing performed and is maintained in good working order. This includes maintaining equipment operating instructions, manuals, and required logbooks.
• Assist in modification, development, writing and editing of analysis methods relative to assigned department, assist in the maintenance of fully approved, scientifically sound protocols and written standard methodologies to be used in area of responsibility.
• Review and evaluate test data generated within assigned area of responsibility for technical accuracy as well as assisting with SOP and cGMP compliance. Assist in the performance and provide basic evaluation of statistical tests to determine the quality accuracy of data and report values.
• Perform analysis and record test data and results for samples in logbook, record book or Book Master and enter the data or results into eLIMS either manually or through automatic export, in a timely and accurate manner.
• Assist in writing and review protocols and reports.
• Communicate and discuss methods, results and questions with client service personnel;
  Assist to ensure that clients receive good service, accurate results, and fast turnaround time consistent with superior analytical testing.
• Assist in evaluating services offered by area of responsibility; assist in the recommendation, development and implementation of new services, more accurate, efficient and appropriate test procedures, more accurate, efficient, or cost effective equipment and more efficient layout of facilities.
• Help monitor turnaround times to support accurate quotations to clients and to keep Laboratory Manager informed of deviations from expected normal to include situations where client expectations were not met.
• Assist to communicate clearly and concisely to clients, management, and staff both orally and in writing. Delegate responsibilities to employees in a manner that ensures they understand their tasks and roles.
• Assist to ensure that area of responsibility maintains good standing in appropriate proficiency testing (check sample) programs such as AACC, AOCS, AAFCO, etc. Assist in quick response to questions concerning data quality.
• Assist in the maintenance of necessary document control including worksheets, logs, and listing of currently used methods with accepted modifications clearly specified, and records of method validation studies.
• Assist in the administering and direct the training of all assigned technical staff on methods, SOPs, regulatory requirements, and local laboratory policies/procedures applicable to area of responsibility.
• Assist in the evaluation and approval or rejection of prospective and in-progress non‑conformances (as exceptions) to standards (policies, procedures, specifications, etc.); assist in the investigation to determine the cause of retrospective non‑conformances, assist in the determination and implementation of corrective action; and assist with the follow‑up to ensure that the corrective action resolved the problem.
• Perform other duties as assigned.

• Excellent interpersonal, organizational, and analytical skills.
• Responsive, independent problem solver and action‑oriented.
• Bachelor's degree…