Administrative Assistant

We are looking for a highly organised and proactive Estates Administrative Assistant to join our Estates Management team. This is a fantastic opportunity to play a key role in supporting the day-to‑day operations of a busy and collaborative department, ensuring the smooth running of property and estates-related activities across the business. You will be central to maintaining accurate data, managing internal communications, and supporting key processes that underpin our estates function.

• Provide comprehensive administrative support to the Estates Management team
• Maintain and update the Estates database, ensuring data accuracy at all times
• Act as a key point of contact, facilitating communication between internal teams and external stakeholders
• Manage the Estates issue ticketing system, triaging and allocating queries appropriately
• Support the processing of estates-related invoices and payments
• Attend meetings and produce clear, structured notes, carrying out a variety of administrative tasks to support team operations
• Preparing reports and assisting with data collection and analysis
• Maintaining spreadsheets across different property portfolios
• Managing incoming calls and queries via the Estates function
• Liaising with external contractors, consultants, landlords, and legal professionals
• Supporting file management and post‑completion administration

• Highly organised with strong attention to detail
• A confident communicator with excellent written and verbal skills
• Proactive, adaptable, and able to manage multiple tasks effectively
• Commercially aware with a "can-do" attitude
• Comfortable working both independently and as part of a team
• Strong proficiency in Microsoft Office (Excel, Word, Outlook)
• Previous administrative experience (essential)
• Experience with ticketing systems or property management tools (desirable, not essential)
• Exposure to Estates, Property, or Legal environments (advantageous but not required)

If you’re looking for a role where you can make a difference and develop your administrative career within a dynamic team, we’d love to hear from you.