Senior Business Support Officer; CDC

Senior Business Support Officer (CDC)

Location: Various locations, Doncaster

Salary: Grade 7 £ 28,598 - £31,537 (pay award pending)

Contract Type: Permanent, Full Time

Hours: 37 hours per week

Closing Date: 14 June 2026

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. We are currently seeking to recruit a Senior Business Support Officer to deliver high-quality, professional business support to Children’s Social Care locality teams within the Children, Young People and Families Directorate.

Duties include (but not limited to):

• Lead, manage, support, train, and coach teams of Business Support Officers
• Promote ownership and adoption of innovative ways of working
• Provide data reports and key performance information for the service
• Continually review and develop processes to enhance service provision including opportunities for digitisation and use of AI

We are looking for a candidate who can demonstrate the following attributes and experience:

• Experience of supporting a range of teams within a busy service environment
• Ability to provide efficient business support across locality working, Help and Protection, PAFSS, Assessment, and Children with Disabilities services
• Champion high quality customer service both internally and externally
• Strong organisational skills
• Ability to manage a varied workload, prioritise tasks, and work effectively in a fast-paced environment demonstrating strong resilient skills
• Ability to champion and maintain a positive working environment that is professional, collaborative, and supportive

The ideal candidate will need to travel to multiple locality sites as required by the needs of the position.

In return for your contribution we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet

For further details or an informal chat please contact:
Dawn Wilson , Tel:

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Address
Civic Office
Waterdale
Doncaster
DN1 3BU