Customer Service Advisor

We're currently recruiting for a Customer Service Advisor to join a busy marina and boatyard operation on the Jurassic Coast. It’s a varied position combining customer-facing duties, office-based administration, and practical coordination of boatyard activity.

You’ll be based mainly within the marina office, but you’ll also need to be comfortable spending time in the yard supporting and coordinating daily operations, particularly around vessel movements.

Key responsibilities
Coordinating boat movements including lifts, launches, and yard relocations
Supporting the Boatyard Manager with day-to-day operational administration
Handling customer enquiries in person, over the phone, and at the counter
Booking and updating vessel movements and associated records
Providing general administrative support to ensure smooth yard operations
Working closely with the yard team during busy periods to keep operations running efficiently
Supporting seasonal peaks in activity, particularly during winter maintenance and lift/launch periods

We’re looking for someone with a strong customer service mindset, a proactive attitude, and the ability to stay organised in a busy, hands-on environment. You’ll need to be confident working with systems and comfortable adapting between office-based tasks and yard support.

Marine or Marina background would be an advantage, although not essential as full training will be provided. Enthusiasm for the marine environment is key.

The role is full time, working weekends and bank holidays on a rota basis.

This is a great opportunity for someone looking to build a career in a practical operational environment with strong variety and development potential.

To apply for this role, please contact Jo on (phone number removed)/(url removed)

Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website