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Program Leader - Retail Transformation
Job Description & How to Apply Below
A well established enterprise undergoing a significant transformation of its planning and merchandising capabilities.
Responsibilities- Lead the overarching transformation program across planning, merchandising, inventory, and demand workflows.
- Define and manage the enterprise implementation roadmap, ensuring alignment between business strategy and supporting technology.
- Oversee system design, configuration direction, and integration requirements across planning, merchandising, and supply functions.
- Work closely with technology, data, and architecture teams to ensure platform readiness, data quality, and scalability.
- Drive adoption of advanced analytics and AI‑enabled decisioning within planning and merchandising teams.
- Establish governance, operating structures, and engagement models between business stakeholders, IT, and delivery partners.
- Manage external implementation partners, ensuring delivery quality, milestone alignment, and issue resolution.
- Engage senior leadership confidently, presenting program progress, risks, and solution recommendations.
- Ensure process, data, and workflow changes are adopted consistently across all business units.
- You bring 10-15+ years of experience across program management, consulting, retail technology, or large scale transformation environments, with a strong grounding in planning, merchandising operations, and inventory lifecycle management.
- You have delivered complex, multi business unit transformation programs and possess solid understanding of demand forecasting, replenishment, retail data models, and planning KPIs.
- You have practical exposure to AI/ML driven enterprise systems or advanced analytics used in decision support.
- You are experienced in enterprise system integration and comfortable working closely with data, engineering, and architecture teams.
- You excel in stakeholder alignment, communication, and program governance, with prior exposure to fashion, merchandising, or supply chain environments considered an advantage.
- Ability to be based on Dubai for a full time role.
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