ECommerce Executive Marketplace

Role Overview

As a pivotal member of our team, you’ll be driving profitability and ensuring the seamless operation of our Clothing & Home (C&H) and Food marketplaces. Your primary focus will be executing comprehensive eCommerce growth strategies, adhering to brand policies and standards. You’ll be instrumental in managing all aspects of eCommerce operations, including product listings, pricing, inventory, and promotions in collaboration with our partners.

Building and nurturing strong relationships with internal teams, external partners, and marketplaces will be crucial for success in this role.

• Drive profitability across third-party accounts to meet financial targets set for marketplaces.
• Cultivate robust relationships with both internal stakeholders and external third parties to boost sales aligned with the brand’s objectives.
• Oversee online and offline operations for third-party relationships in both C&H and Foods segments.
• Plan and execute the trade calendar, orchestrating promotions across platforms to enhance brand visibility and drive sales.
• Deploy effective merchandising strategies tailored to each marketplace or .com site to optimize trade.
• Collaborate with the Content Executive to develop and schedule monthly content assets as needed.
• Partner closely with Buying and Retail teams to coordinate product listings, promotional activities, inventory management, and pricing updates.
• Ensure the efficient operation of digital platforms and stock availability to facilitate seamless trading.
• Monitor inventory levels and accuracy, taking necessary actions to maintain adequate stock levels.
• Provide comprehensive commercial and trading reports for each platform to the team, stakeholders, and business.
• Mentor and coach junior members of the Digital team to enhance their understanding of eCommerce and provide necessary support.

• Proficiency in eCommerce and digital trade, with a focus on ownership and daily management of digital operations.
• Experience in trading digital platforms and utilizing data analytical tools for performance monitoring and analysis.
• Ability to identify new sales opportunities within a retail environment.
• Exceptional relationship-building skills with both internal and external partners, coupled with excellent communication abilities.
• Strong problem-solving skills and analytical capabilities.
• Commitment to customer satisfaction demonstrated through a customer-centric approach.
• Collaboration skills to work effectively across teams and manage complexity.
• Proactive approach, taking initiative to drive results.

• Diploma in Business/Marketing/Digital (Bachelor’s degree preferred).
• 3-6 years of relevant experience in a similar field.
• Business acumen and commercial mindset.
• Strong analytical skills and a proven track record of meeting deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to effectively communicate and present to diverse audiences.
• Digital-first and data-first mindset.
• Attention to detail and numerical proficiency.
• Confidence in product knowledge and a positive, optimistic attitude.
• Ability to work at a fast pace and a drive to accomplish tasks efficiently.
• Cultural awareness to navigate diverse environments effectively.