Operations Assistant-Air & SEA Freight Forwarding

Flomic Freight & Logistics LLC, based in Dubai, UAE, has over 19 years of experience in providing comprehensive logistics solutions. The company specializes in services such as freight forwarding, customs clearance, consolidation, multimodal transport operations, cross-country trade, breakbulk, project cargo, hazardous cargo packing, and removals. Flomic takes pride in offering personalized services tailored to meet client-specific requirements. With its expertise and resources, the company is committed to fostering effective partnerships and delivering value to its clients.

This full-time on-site role for an Operations Assistant in Air & Sea Freight Forwarding is based in Dubai. The Operations Assistant will focus on managing the daily operations related to Air & Sea freight forwarding, Import customs clearance, coordinating with the airlines-Calogi, shipping lines, Dubai Trade, and stakeholders, ensuring compliance with logistics processes, and providing support in areas such as shipment documentation, client communication, and operational problem-solving.

The role requires close collaboration with internal teams and external partners to ensure efficient service delivery and client satisfaction.

• 6 to 1 years of Dubai experience, proficiency in Operations and Operations Management, with the ability to handle air and sea freight processes effectively.
• Strong Analytical Skills to assess logistics scenarios and solve problems efficiently.
• Excellent Communication and Customer Service skills to collaborate with clients and internal teams.
• Experience in the logistics or freight forwarding sector is highly desirable.
• Knowledge of customs clearance processes and documentation is an advantage.
• Ability to work independently and thrive in a fast-paced environment.
• Relevant educational background in supply chain, logistics, or a related field is preferred.