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Airfreight Agent

Job in Dublin - Ireland
Other locations: Dublin West, Republic of Ireland
Posted by FRS Recruitment
Full Time position (Ref. #FRS2192AZ)
Listed on 2019-09-28
Job specializations:
  • Airport
  • Logistics
    Freight, Logistics Manager, Supply Chain, Supply Chain Management
Job Description & How to Apply Below
The Airfreight Agent will have at least 1 year experience with airfreight. They will focus on customs clearance for airfreight and imports and exports.

Key responsibilities of the Airfreight Agent will be:
* Work closely with overseas teams in all global geographies
* To manage and develop relationships with offices and agents globally.
* To provide excellent customer service to all existing and potential customers.
* Manage customer activities closely while in transit (cross trade business)
* Track-trace shipments-collection and delivery times
* Service levels and rates negotiation with suppliers for new and existing lanes
* Optimize costs, transport quality, delivery times and customer service solutions.
* Cross training and development within other departments
* Customer order booking
* Dealing with incoming correspondence
* Leasing with customs when required
* Work closely with Finance lead to ensure billing accuracy
* Import & Export coordination for all customer shipments
* Dealing with telephone queries
* Dealing with haulers, airlines and shipping lines
* Project work when required
* Management of KPIs and daily reports for both internal management team and customers
* Involvement in continuous improvement initiatives
* Involvement in establishing and maintaining SOPs.

* Min 2 years Airfreight experience
* Ability to problem solve
* Strong industry knowledge, i.e. aircraft types and related max cargo dimensions, ULD types, OOG cargo experience useful
* Working toward a Logistics, Supply Chain Management, Business or similar Degree
* Rate negotiation skills, commercial acumen.
Position Requirements
College,   1 to 2 Years work experience
Contact Information
Contact Name: FRS Recruitment
Preferred method of contact: Email with CV via Application Box below.
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