As a Team Lead, you will provide mentorship, guidance and career development to members of your team. You will implement escalation channels in accordance with mutually agreed upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. You will also identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
So, do you have what it takes to be a Team Lead?
So, what is it we’re looking for? Well since this is a Team Lead we need someone with at least 2 years of prior relevant people management experience.
Now let’s get technical. We’re looking for someone who is a strategic thinker with strong analytical and creative problem-solving skills. Someone with experience providing constructive criticism and implementing corrective action plans.
What else? Well, we need someone who has a high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 19,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
TaskUs, Inc. is an equal opportunity employer.
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