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Account Manager EMEA

Job in Dublin - Ireland
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Company: Kaseya
Full Time position
Listed on 2020-02-20
Job specializations:
  • Sales
    IT Sales, Sales Representative, Sales Support, Technology Sales
  • Management
Job Description & How to Apply Below

Job Description

**

Supporting our customers is our #1 priority. You desire a technology sales career based on the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relationship skills and can create win/win environments for all parties that you work with. You have experience in software sales or customer success management. If this is you, there are a lot of customers who are adopting our product, and we would love your help in taking care of them!

As a member of our corporate team entering through the Kaseya Technology Sales Development program, you will:

Take part in a 2-week onboarding program on the technology we offer, the industries we serve, the systems we use as well as professional sales training. Participate in ongoing training and coaching sessions after onboarding which includes professional development, sales training, systems training, and product training. Own a book of business with assigned clients that you are responsible for supporting, educate, and grow. Establish a trusted advisor relationship to achieve and expand customer goals resulting in upsells, cross-sells, and consistent renewals. You will be responsible for driving product adoption, and program managing escalations are thereby ensuring retention and long-term satisfaction. Be responsible for hitting or exceeding weekly, monthly, and quarterly revenue/metrics targets.

** About you **

  • 0-4 years’ experience in a SAAS environment preferred
  • You have a great attitude motivated, coachable and competitive and want a successful career in the IT space. 
  • No one needs to push you to excel; it’s just who you are. 
  • Eager to learn, adapt and perfect your work; you seek out help and put it to good use.
  • You want to help and serve our customers: They win, so you win. You are both an Individual and Team Player.
  • Sales, customer success, account management and customer service experience a plus
  • Basic familiarity with IT industry/Software a plus
  • Technical or Business degree a plus
  • Exposure to Salesforce, Gainsight, and Zendesk a plus
  • Fluent in English - any additional language is a plus 
  • Sounds Good? Apply today and let's have a chat!

    Position Requirements
    Less than 1 Year work experience
    Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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