Data Center Engineering. Operations Facility Manager, ADC InfraOps DCEO

Job Description

We are seeking a Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.

The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission‑critical servers and must maintain better than 99.999% uptime.

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
• Manage teams of 24×7 engineering technicians in all facets of their career.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinate daily with a multitude of third‑party vendors ensuring adherence to contracted SLAs.
• Effectively and efficiently manage the operations budget and expenditures.
• Routine after‑hours on‑call Data Center Facility Manager for the data centers in the region, including responding to any issues, and managing the investigation, mitigation, and recovery of the issue(s).

• Walk jobsites in uneven terrain.
• Work at heights and from ladders.
• Regularly use hands and fingers to handle small objects or tools.
• Regularly lift and/or move up to 49 pounds; participate in group lifts for 50 pounds or more.
• Carry objects weighing up to 49 pounds for short distances.
• Work shifts longer than eight hours in duration.
• Respond to off‑hour emergency calls.
• Maintain balance and perform construction tasks while on a ladder.
• Coordinate body movements when using tools or equipment.
• Reach and stretch to position equipment while maintaining balance.
• Bend or twist the body into unusual positions while working.
• Perform physical tasks all day without becoming overly tired.
• Use hands to manipulate small wires and objects.
• Apply force quickly to objects and equipment.
• Push or pull heavy objects into position.
• Work in a noisy environment.
• Work at depths, such as under raised floors.

• 4+ years of people management and team development experience.
• 4+ years of engineering work managing large‑scale services.
• Experience with Microsoft Office products and applications.
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Experience in a management position with 5 or more direct reports.
• 4+ years of work in data centers with an emphasis on building and equipment operation experience.
• Experience in root cause analysis and troubleshooting or problem solving.
• Experience in reading and understanding schematics and building drawings.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.