More jobs:
Application Support Officer
Job in
Dudley, West Midlands, NE23, England, UK
Listed on 2026-05-27
Listing for:
WMJobs
Full Time, Part Time
position Listed on 2026-05-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Job Opportunity:
Application Support Officer
Term:
Part Time (25 hours per week), Permanent Position.
Salary:
Grade 7, £31,537 – £34,434 pro rata (pay award pending).
Location:
Dudley Metropolitan Borough Council.
Workplace Attendance:
Working in the office 3+ days a week (pro‑rata) or onsite full time.
- Support and deliver critical business applications, providing second‑line support to users.
- Maintain and enhance application performance; collaborate with technology and other teams.
- Ensure excellent customer service, continuous improvement, and a user‑focused approach.
- Drive digital innovation and help improve application functionality.
- Experience supporting Local Authority line‑of‑business applications.
- Proven ability to provide evidence‑based second‑line support.
- Strong technical troubleshooting and problem‑solving skills in live environments.
- Commitment to delivering excellent customer service and improving user experience.
- Ability to hit the ground running in a local authority application support role.
Employee benefits are outlined in the attached Employee Benefits List.
LegalAll applicants must provide documentation to prove their right to work in the UK. Dudley MBC does not offer sponsorship for candidates without the right to work in the UK.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×