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Customer Service Representative

Job in Duluth - St. Louis County - MN Minnesota - USA
Posted by Softcom Systems
Full Time, Part Time, Temporary, Contract, Internship, Volunteer position
Listed on 2018-12-11
Salary 13 USD Hourly
Job specializations:
  • Customer Service
    Call Center, Customer Service Rep, Entry Level Customer Service, Part Time Front Desk
  • Support/Help Desk
Job Description & How to Apply Below
Customer Support Executive (Inbound)
Location: Duluth, MN 55802 (Downtown)
Duration: Long term
Interview Process: In-person (Can schedule during any work day between 8 AM and 4 PM CST)
Rate: up to $13/hr on W2 (no benefits)
  
Daytime and Evening shifts available
Full Time / Part Time Work hours available
No sales or quota to meet
Inquiries for customer service, and assist customers with scheduling and registration.
  
Details:
The successful candidates will provide inbound customer support via telephone,  and chat.
  
•         Answer all inbound queries as per call flow procedure
•         Knowledge to process to ensure high quality and customer service
•         Involvement in motivational activities, implementing feedback given.
•         Updating various logs like escalation log, complaint tracker etc.
•         Ensuring data security - for the personal data of customers
  
•         Understanding about delivering outstanding customer service
•         Good verbal and written communication skills
  
•         Fluent English
•         Good Computer Skills
Position Requirements
High School
Fluent English
Good Computer Skills
Contact Information
Contact Name: Softcom Systems
Contact Phone: 603 333 9000 Ext 38
Preferred method of contact: Email with CV via Application Box below.
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