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Customer Service Representative

Job in Duluth - St. Louis County - MN Minnesota - USA
Posted by Softcom Systems
Full Time, Part Time, Temporary, Contract, Internship, Volunteer position
Listed on 2018-12-11
Salary 13 USD Hourly
Job specializations:
  • Customer Service
    Call Center, Customer Service Rep, Entry Level Customer Service, Part Time Front Desk
  • Support/Help Desk
Job Description & How to Apply Below
Customer Support Executive (Inbound)
Location: Duluth, MN 55802 (Downtown)
Duration: Long term
Interview Process: In-person (Can schedule during any work day between 8 AM and 4 PM CST)
Rate: up to $13/hr on W2 (no benefits)
Daytime and Evening shifts available
Full Time / Part Time Work hours available
No sales or quota to meet
Inquiries for customer service, and assist customers with scheduling and registration.
The successful candidates will provide inbound customer support via telephone,  and chat.
•         Answer all inbound queries as per call flow procedure
•         Knowledge to process to ensure high quality and customer service
•         Involvement in motivational activities, implementing feedback given.
•         Updating various logs like escalation log, complaint tracker etc.
•         Ensuring data security - for the personal data of customers
•         Understanding about delivering outstanding customer service
•         Good verbal and written communication skills
•         Fluent English
•         Good Computer Skills
Position Requirements
High School
Fluent English
Good Computer Skills
Contact Information
Contact Name: Softcom Systems
Contact Phone: 603 333 9000 Ext 38
Preferred method of contact: Email with CV via Application Box below.
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