Relationship Banker

TBK Bank, a subsidiary of Triumph, is dedicated to providing exceptional customer service and building lasting relationships with our community.

Triumph Financial, Inc. (NASDAQ: TFIN) is a financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services.

As a Client Services Associate you’ll be at the forefront of our commitment to exceptional customer service. You’ll provide prompt, accurate financial transactions, help develop and retain customer relationships, profile customers, offer insightful advice on bank products and services, and ensure each interaction exceeds expectations.

The Client Services Associate is responsible for executing timely, accurate financial transactions in accordance with the Bank’s policies and procedures, and for contributing to the development and retention of customer relationships by providing exceptional service and identifying cross‑sell opportunities.

At Triumph Financial we are a values‑driven financial service company focused on creating value by helping our team members thrive, our customers succeed, and our communities prosper. We treat people fairly, handle conflict with grace, and speak the truth with humility.

• Profile new and existing customers, suggesting tailored products and services.
• Provide exceptional customer service, exceeding expectations.
• Open new accounts, ensuring accuracy and timely documentation.
• Assist with stop payments, debit card orders, and more.
• Take initiative to resolve customer issues and provide prompt feedback.
• Help maintain customer goodwill and contribute to branch goals.
• Professionally refer customers to various bank departments.
• Safeguard customer information, adhere to regulations, and maintain security.
• Process transactions while maintaining accurate records.
• Contribute to local community and bank‑sponsored events.

The ideal candidate should have a high‑school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross‑selling experience.

Hourly: $16.54 – $22.67

Medical, Dental, Vision, Paid Time Off, 401(k) and much more.

Triumph Financial, Inc. and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.