Insurance Quality Analyst

* This job requires authorization to work in the US
* Insurance Quality Analyst – Life & Annuity Domain Overview: A growing insurance organization is seeking an experienced Insurance Quality Analyst with a strong background in the Life and Annuity domain, including hands-on API testing expertise. This role is part of a collaborative Quality Assurance team focused on delivering high-quality software solutions that support insurance products and operations. The position is based in Durham, NC, with a hybrid schedule requiring onsite presence three days per week.

Key Responsibilities:

Requirements Analysis:
Partner with business analysts and stakeholders to understand business and technical requirements, translating them into effective test scenarios aligned with regulatory standards. Test Case Design:
Develop and maintain comprehensive test cases for functional, regression, integration, and user acceptance testing. API Testing:
Conduct thorough API testing using tools such as Postman or SoapUI to validate endpoints, data accuracy, and performance. Defect Management:
Identify, document, and track defects using tools like JIRA, collaborating with development teams to ensure timely resolution.

Cross-Functional Collaboration:

Work closely with product owners, developers, and analysts to support successful software delivery. Regression Testing:
Execute regular regression tests to ensure new features do not disrupt existing functionality, especially in policy administration and claims. Data Validation:
Verify accuracy of policy data, premium and withdrawal calculations, and other critical financial data. UAT Support:
Assist business stakeholders during user acceptance testing by providing test results and issue tracking. Documentation:
Maintain clear and traceable documentation of test cases, results, and defect reports for audit and compliance purposes. Domain-Specific Testing:
Perform testing across life insurance and annuity products, including new business, illustrations, policy servicing, accounting, and claims. Automation

Collaboration:

Partner with automation engineers to identify reusable API tests and contribute to automated regression testing efforts.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 6+ years of experience in software quality assurance, preferably in the insurance sector. Strong understanding of QA methodologies, tools, and processes.

Experience with test management and defect tracking tools (e.g., JIRA). Familiarity with Agile/Scrum development environments. Solid analytical and problem-solving skills with attention to detail. Effective communication skills for working with technical and non-technical teams. Basic SQL knowledge for data validation and integrity checks.

Experience with life insurance or annuity platforms (e.g., FAST, Vitech, OIPA, ALIP, Cyberlife, WMA). Exposure to automation tools like Selenium is a plus. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the…