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Online Customer Care Rep.

Looking for Full Time job
Preferred location - Cotonou - Benin
Residing in Cameroon
Citizen of Cameroon
Able to relocate
Available in 6 months
Expected salary: 200000 XAF / Year
  • Languages:
  • English - Very good
  • French - Good
  • Employment Categories:
  • Advertising
  • Creative Arts/Media
  • Customer Service/Help Desk
  • Marketing/PR
  • Online
  • Banking
  • Restaurant/Food Service
  • Management
  • Airport/Airline
  • Business
Objective & Key Career Achievements
My prime objective is to advocate on behalf of the customer. This means:

Resolving support issues quickly and effectively
Collaborating with relevant teams to voice customer pain points
Improving brand reputation
Driving customer satisfaction
Increasing customer loyalty
Building more authentic customer relationships.
This was vivid in my stay at Yoomee Mobile,reasons why I was transfered to another post in just 5 months in office.
My Key Skills
100℅ Bilingual
Team spirit
English speaking
French speaking
Work History & Experience
Years of Work Experience: 3 to 4 Years
Mobile Communication Network (MTN)
Customer Care Representative from (Entry removed to protect privacy)

Yoomee Mobile Cameroon
Online Customer Care Representative May 2020-- October 2020

Yoomee Mobile Cameroon
Online Merchant Care Representative October 2020-- still date.
Education History, Qualifications & other additional information
Level of Education: Bachelor
Bachelor's degree in psychology 2013- 2016

Currently studying Digital marketing at Griotys Douala
Contact Information
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